Here are some comments from our clients

 (11^th August, 2010)

Hi Tara,

Just wanted to say thanks for helping organise my honeymoon. The hotel in Cancun was lovely, food was great lots of options what to eat.

Also Hotel Metro was great, i will def stay there again if i'm in NY. 

Oh ye, thanks for the advice on Virgin the service was very good and the flights were comfortable.

 Thanks,

Ronan 

(21st July 2010)

Niamh looked after us yet again and as always was totally professional and could not have been more helpful nothing was too much trouble one of the reasons we booked our cruise with you again

(19th July 2010)

Sarah Manning was fantastic. Nothing asked for was a problem, and she clearly went beyond the norm. Her recommendations were perfect and our holiday as a result was faultless. No hesitation booking with Sarah again

 DH

(29th June 2010)

Hi all

(29th June 2010) 

Hi Naimh

(26th June 2010)

 Hi Vasco

 I would just like to thank you for all your help with the booking of our holiday to Florida.

 We all had a fantastic time over there, so good that I am enquiring about when we can start booking for May 2011.

 I would be grateful if you could get back to me

 Thanks again

 CS/C

(17^th June 2010)

 The service from TA was excellent and all went so good...we loved it

DW

(June 16^th 2010)

I just booked accomodation and park tickets with tour america. I found hotel to be exell. we received a call b4 we left from your rep in florida and also when we arrived at hotel. Gave us great advise. 

 LD

(16^th June 2010)

 Hello,

 We are back from our cruise and had a wonderful time, everything so organised and the food is to die for,  entertainment terrific and of course the ports of call made it for us. I would like to mention here that Niamh(Doherty) was so helpful and kind beforehand in organising our cruise and put us completely at ease, thank you Niamh.

 Regards J & JT

(15^th June 2010)

David, 

Thank you so much for your help. I wish everybody was like you in that work in Customer service.
Looking forward to booking with you for future trips, 
Kind regards, 
L

(15^th June 2010)

 Hello Vasco,

 Just this little email to thank you very much for organising our trip to the States. We had a great time and the Hotels you booked for us in San Francisco and Las Vegas were great with good standard and perfect location.

Now I was wondering if you could send me a quote for return flight Dublin/New York + 4 or 5* hotel (centrally located in Manhattan) with a departure on Thur 30th Sept and return on Tuesday 5th Oct 2010.

Look forward to hearing from you,

With kindest regards,

F

(14^th June 2010)

Will definitely travel with Tour America again. Top quality service and price.

SD

(9^th June 2010)

Client just rang to thank Anna for all her help and to say she had an amazing cruise ( century ) celebrity ship she loved it and said it was 5 star standard.

And to keep her in our data base for future cruises for 2011 !!

(8^th June 2010)

We had a wonderful holiday, volcano air flights changed, we got there on time so thanks to all at Ttour America and Vasco. We will be back.

TL

(8^th June 2010)

The Tour America rep in Orlando (Jessica) was very helpful and efficient

DR

(1^st June 2010)

Jennifer Martin organised our holiday and I couldn’t praise her enough - she was very familiar with the needs of parents travelling with young children. We stayed in the Edison Hotel Time Square NY. Location was perfect

DM

(1^st June 2010)

 Hi Vasco

Well we are back from our honeymoon and all I can say it was fab......We did have a few set backs with the flights but other than that it was brilliant.... 

I just want to thank you so much for all the help we received from you over the course of booking the honeymoon.

 NM

(31^st May) 

This is my 2^nd time booking with Tour America and would have no hesitation in booking with you again or recommending you to a friend

JD

(May 13th)

 I recently travelled on Royal Caribbean's "Splendour" after having to cancel my original cruise due to the Volcanic Ash flight disruption. I had a fantastic time and Tour America were excellent when it came to rearranging everything for me. I will definately be recommending TA to friends and family.  But also Lisa in Tour America  chose Bauer Hotel in Venice for us which was fantastic. It is pricy but a brilliant option for anyone looking to spend a bit extra.

(May 10th)

 Thought you might like to know that we (ourselves and the Hendersons) thoroughly enjoyed our cruise last week. As first timers we were very favourably impressed. The ship is amazing and the level of service and organisation was faultless. The cabin was superb and very comfortable - lovely beds, plenty of stowage space, and an excellent bathroom. Your suggestion of staying at the aft end of the ship made all the difference as it was easily the best place to be on the ship.
The week was made by having perfect weather. Those who were on it the week before had terrible weather so we were very lucky.
If we had any complaint it would be that sometimes it was hard to get away from loud music when sitting out on the deck enjoying the sun!

(March 22nd) 

My name is L  B and I have just come back from my holiday in Orlando with my family, admittingly when we got there to the Metropolitan resort hotel we were very disappointed, it was not as good as we expected, I know we opted for a cheap holiday but we just couldn't even let the children use the pool and thats what they were looking forward to after a long day in the parks etc, but we all agreed that your rep Sandra is worth her weight in gold, yes she addressed our concerns in a very positive way much to our favour and helped us get sorted out in the Doubletree Resort International. We would like to thank Tour America and their very helpful staff
for giving us a fantastic holiday to remember, especially the kids, and we will no doubt be doing business with Tour America again and recommending  them to everybody we know who are thinking of a holiday in America.
     
 
  Thanking you
  L B & Family.

(Our Response) 

L
Many thanks for coming back with your comments, it is always good to hear what our customers think. The Metropolitan is just a hotel we have a very low rate in. I too would not really recommend this property and I would highly recommend the Doubletree, but there is a small increase in rate.
Would you mind if we put your comments up on our website, and I think your feedback on the hotel might help other people decide on a different property, or maybe indeed to even look at upgrading.
Many thanks for taking the time to give us this wonderful feedback.
Our goal is always to keep you as our customer, and I am delighted that you found the services of Sandra  helpful, she is Irish as well, and I think clients like that also.

Kind Regards
Mary McKenna
Managing Director.

(19 March 2010)

LOCAL IRISH DANCERS FROM MAYNOOTH/STRAFFAN HAVE JUST RETURNED FROM FLORDIA

The Lil Tully School of Irish Dancing Danced on President Day 15th of February on the Winter Garden Stage in Down Town Disney. 

After much fundraising and lots of hard work the delegation returned from Florida on Monday 22nd February 2010. 

Siobhan Keogh Kellett one of the Directors who is celebrating 20th years of teaching with the School is delighted with all her Dancers.  

It has taken a full year for all the planning to come together.

It was a fantastic opportunity for the class and the children will remember this trip for the rest of their lives.  Indeed some of the members going have not been on a plane before.  

An entourage of 127 people consisting of 37 dancers, brothers and sisters and parents/grandparents made the trip.  40 rooms were taken in the Crown Plaza Hotel. 

It has been on lot of hard work said Siobhan Keogh Kellett director of the school.  The excitement in the class was fantastic.  This trip will be the pinnacle of some of there Dancing life. 

My Mother “Lil Tully” started the class 45 years ago and I am delighter to carry on her name.  I have been teaching in Straffan the last 20 years. I am teaching in Maynooth since September 00. 

Siobhan would like to thank all the Staff of Tour America for all the help they provided in making the trip a great success.

(March 2010)

• Hi Vasco,
  
  I just want to say thank you for all your help in organising my recent trip.  I had a really good time even though it snowed for two days, the hotel Metro is lovely, would highly recommend it.
  
  Thanks again,
  Anne
  

•  I would just like to thank you (Suzanne)for all your help, you really made the whole booking very easy for us and we feel very confident about the whole trip and Tour America.  Ye will be strongly recommended to all our family and friends.

(February 2010) 

• Just to let you know we arrived home last sunday after a long flight and still getting over the jet lag, but most of all we had a wonderful time, the cruise was very good and it was nice that the open seating for dinner each evening was very good which gave us a chance to meet different people. Azamara Quest was great; they could not do enough for us. We would recommend it highly.
   
   
  On behalf of Breda and Myself,   Many thanks for all your help in arranging this fab trip.

 (February 2010) 

•  My husband and I booked a Carribbean cruise through Tour America office in Abbey Street, on the Celebrity Equinox (saliing Jan10). From the start it was a fantastic trip. Our flights, hotels, cruise ship bookings and all arrangements worked out perfectly; no problems anywhere and would just like you to thank your wonderful staff for us. In particular Eimear, with who we dealt with all through...Having talked to other passengers from the UK, we found your prices very competitive...Thank you once again for a wonderful holiday which indeed exceeded our expectations and would recommend a similar holiday to anyone. So much so, we have been encouraged to book a further cruise with your company.

• Hi Vasco,
  I don’t know if my new husband has been in contact with you but let me please thank you for organising a truly fantastic honeymoon for us....everything ran so smoothly we couldn’t have wished for anything better. We were upgraded to Presidential suite in Fitzpatrick’s Manhattan.... it was like a dream. I will be recommending Tour America and particularly yourself to friends and family.
  Just wondering if you could help me, Looking to fly Shannon to Fort Myers (Florida)4th March, returning 14th, looking to fly continental.

(January 2010) 

• Jennifer, just a short note to say thank you so much for organising our trip with Tour America everything went great and your advice was excellent.
  We arrived home yesterday after eleven very enjoyable nights in Lake Buena Vista Resort Village and Spa.
   
  So once again thank you very much and sorry for bothering you with any queries during organising the trip.
  We may be tormenting you again as we are thinking of going again next year!

(January 2010)

• Two lads here, just booked a trip to Florida with Tour America....singing the praises of Maria your Travel Expert (sent in text same day)

(December 2009)

• Just thought I would drop you a line to let you know that I had a brilliant holiday in Orlando.We stayed at the Quality Inn Plaza; staff could not do enough for us & the rooms were really comfy. Enjoyed all the parks; Busch gardens especially, & will definately be going back. The only problem I had was that we only went for a week! I will be booking with you again for sure & I'll recommend you to everyone! Best holiday by far!

(December 2009)

• Had a fantastic holiday in Miami - will definitely book through Tour America again.

• Just want to say thanks a mil for a fab holiday, looking forward to booking with you again soon!

• Would like to take this opportunity to thank all the staff that looked after us for all aspects of our Holiday both in Dublin and in Florida. It was my 5th time to travel to Florida but my first time to go with your company and I can honestly say that I will most definitely be booking our next trip to Florida with your company. I would just like to say a big thank you to Edith whom was so helpful and informative and got back to me so quickly with any queries that I had. So thanks again for a great Holiday.

• I would highly recommend Cruise Holidays to anyone.All information given about Orlando was brill.pick ups and voucher system fab.keep up good work!

Lisa

June 2009

This was the first time for our family to go to Disney Land.We had the Holiday of a life time. The Lake Buena Vista Resort we went to was Brillant.We could not have stayed in a nicer place.The apartment had plenty of room for the four of us,and the swimming pool was huge.It was great to be able to relax in the evening at the pool with the kids after a long day at the parks.The location of the Resort was perfect because we were away from the main strip and it was nice and quiet.The staff at the hotel were very helpfull Our only regret is we should have stayed an extra week.When we go back we hope to stay at the same resort.A special thanks to the Staff at Tour America for all their assistance and advice and we will hope to see you soon.
 
Barry  

May 2009

Hi Niamh,
 
I am just writing a note to you to thank you from the six of us for a fantastic carribean cruise on the Liberty of the Seas, it was absolutely brilliant, it was way past our expectations, we could not believe the size of it, our cabins were great with the balcony. The food, shows, bars - everything was excellent. We could not fault anything, we really enjoyed, the only thing was, we needed a rest or another holiday when we returned last week, we were exhausted but happy.

Again many thanks for a wonderful holiday from
Ann and Thomas, Carmel and Con &
Jean and Patrick

May 2009

(Competition Winners)

Hi Mary,
Just to let you know we had a great time in Florida and thank
you very much for all your help it was greatly appreciated , and look forward to dealing with tour america in the near future..

ta again

- Vanessa and Seamus

May 2009:

TO THE TOUR AMERICA TEAM
I JUST WANT TO SAY THAT YOUR HOLIDAY WAS THE BEST EVER. THE HOTEL WAS IN A PERFECT SPOT IDEAL FOR EVERYTHING. CONTINENTAL AIRLINES WERE BRILLANT THERE IS NOT ONE FAULT I WOULD HAVE WITH THIS HOLIDAY AND I AM AFRAID OF FLYING!! BUT I WOULD LIKE TO THANK ALL AT CONTINENTAL AIRWAYS AND ALL THE TOUR AMERICA TEAM.
THANK YOU FOR A GREAT HOLIDAY
CLAIRE BARDON

April 2009:

A couple of months ago I contacted Tour America for the first time with a view to organising a holiday. 
It was my first time to book a holiday without using my local travel agent and I was a little nervous about the whole thing. I spoke to Melanie Squires, and might I say that if she is typical of your staff then 
your staff are second to none!

Melanie could not have been nicer. She was very down to earth and put me at my ease straight away. 
She also explained everything to me in detail and I felt that she really was there to help me and not just to sell me the package that suited her best. She also showed an astonishing product knowledge.  In short I just wanted to let you know just how good your staff are, and to tell you that thanks to Melanie I will be recommending Tour America to all my friends. 
Yours Sincerely, 
Phelim Nevin.

Jan 2009:

Dear Sharon, thank you so very much for all your help in arranging our recent cruise. My wife and I had a really wonderful time on board the Summit.You did tell me it was a lovely trip aboard this ship and you were correct. All your arrangements and details were very very helpful and we could find not one single thing to complain about. Thank you once again Sharon and you have made Beatrice and myself very happy indeed an excellent job by you. Best regards---Charles Stewart

To All at Tour America

Just taking the time to say,THANK YOU,,for my recent holiday in Orlando ,Florida.
It was everything it was supposed to be...

Flight and food with Monarch airlines was very good.
Hotel,Enclave Suites,Orlando was as expected

So,just a short note to say ,we arrived back on the 17th..Holiday was good and will talk to you next time about our holiday.

- Gerry Hall January 2009