Tour America, a 100% Irish owned travel company, is celebrating 18 years in business this October.  During this time we have seen many changes in our industry from online bookings to world tragedies. We are proud to have stood the test of time thanks to our extremely dedicated team of travel experts and you, our loyal customers.
Tour America's Success Story
Tour America started up in the Managing Director sitting room with a team of 3. We currently employ 50, have offices in Dublin and Cork, representatives in the USA and partners in the UK and Northern Ireland.  Tour America not only offers holidays to North America but also cruises throughout the world with our Cruise Holidays brand.
Our Mission Statement is very clear, Customer Satisfaction, and our team are willing and able to exceed all your holiday expectations.  Our Vision is to be different, and provide you, our customer, with new and unique ways to enjoy your holiday. And our values are to encourage a happy team, who feel respected and appreciated in a high performing organisation, to care about you, our customers.
2013 is already proving to being an exciting and interesting year.  Tour America are extending its product range for Orlando, Las Vegas and New York making your holiday experience all the better. Magic Holidays, our new fun holiday brand, was launched at the beginning of January and offers our customers fantastic Disney adventures to Orlando, Paris and San Francisco.  Our YouTube channel and Social Media sites will continue to entertain and inform our customers of great deals and holidays. And we have chosen Temple Street Children's hospital as our charity for 2013 and intend to continue to make a real effort to help those who need a little more.
We are the only Tour Operator or Travel Agent that offers a 24 hour service to all our clients. We are licensed and bonded by the commission of aviation which protects all our customers.  We are a member of the ITAA (the Irish Travel Agent Association). This year we have proudly won for 4 years running the Deloitte Best Managed Company Gold Award. And, Tour America, is the only travel company in Ireland to achieve Deloitte Best Managed Companies Award for fourth year running! Also, in 2013 we won Bord Gais Energy Social Media Award and America's Top International Travel Buyers Award. Also
Commenting on the award, Mary McKenna, MD of Tour America said: This is about us making ourselves different, providing a good culture for our staff, and delivering outstanding service to our customers. It is about innovation and never standing still. We believe there are great opportunities in times like these.
We would also like to remind everyone of the following:
Tour America is a licensed by the Commission for Aviation Regulation as a Travel Agent (Licence Number TA 0443) under the terms of the Transport (Tour Operators and Travel Agents) Act 1982. We are fully bonded to ensure that in the unlikely event of our insolvency you can continue with your planned holiday if you are already abroad or be refunded in full if your holiday has not already started.
We are also members of the Irish Travel Agents Association which obliges us to maintain the highest standards of conduct.