We’re with Tour America for over 10 years – we come back for the service, the personal touch from Lorna McGrath and the peace of mind of knowing we are cared for and supported while on holiday. Wonderful company, amazing people.
28 May 2023
Very professional service. Hotel & flights that were recommended by Christine were absolutely perfect!
WOW! Fitzpatrick Grand Central what a location if staying in New York. Everything within walking distance as recommended.
Thanks again Tour America. Very enjoyable experience!
17 May 2023
Fantastic from start to finish. We booked Route 66 with Lorraine in a relatively short lead time and she knocked it out of the park.
She listened to everything we wanted and made it happen. Having someone there on case of emergency on such a big trip was a relief too.
I would highly recommend Tour America for big trips or if you simply don’t have the time to do it yourself. They will make it happen!
8 May 2023
Alana was absolutely amazing and nothing was a bother to her. Sent me several different quotes and was so friendly when she rang to take deposit. I feel so confident traveling with Tour America. Thank you so much for all your help. I would highly recommend this company for anyone traveling to America.
1 May 2023
Had to rearrange our holidays due to unforeseen circumstances. I dealt with Tina who couldn’t have done more to help me. With her help we now have an amazing holiday to look forward to in a couple of months and we’re very excited. I would highly recommend them!
21 April 2023
From start to finish very helpful and knowledgeable. Went on a back to back cruise in the USA everything went according plan no hiccups. Christine was always available to answer any questions we had along the way. Would highly recommend Tour America.
15 April 2023
I discovered Tour America through Rorys Travel Club. The whole experience was so good. Alana was so helpful and quick responding to my questions. I had my dream trip to New York booked in less than 30 mins. I’d highly recommend Tour America
6 April 2023
This is my second time to book with Tour America. We had an amazing honeymoon which we booked there, so we decided to book our first family holiday to Orlando. I must say that Tina went above and Beyond for me to help choose the right holiday package. She had so much knowledge which helped me decide on which parks to go to etc. The helpful and friendly service was exceptional. Such a lovely friendly, patient lady. I can’t commend her enough. We can’t wait for our summer holiday . Thanks again.
1 April 2023
Absolutely wonderful service by the amazing Yvonne, once again she has made our dream come true with an amazing deal in our favourite location. After a long illness she has made today one of the brightest in a long time, her beautiful manner and kindness makes me feel so blessed to have her helping us. So once again we are letting Tour America how amazing Yvonne is .
22 March 2023
I cannot thank the staff of Tour America enough for all their help booking a holiday of a lifetime with MSc Cruises. I dealt mainly with Lorna who I have to say has the patience of a saint. She was extremely knowledgeable about all aspects of holidays offered by Tour America and because of all her knowledge we were able to decide on a holiday which had everything we hoped for and more!
16 March 2023
I was looking at a holiday with the kids in Orlando for a very long time. Tour America has great deals online but as soon as I started chatting to Alana I fell in love with her care, knowledge, tips and experience. She listened to our wishes and presented few quotes, our family choice was easy. Don’t worry about anything, this operator really cares for their clients. We can now look forward to our sunny escape!
10 March 2023
I got in contact with Tina last year to organise my honeymoon for myself and my wife to Las Vegas. I could not recommend Tina and Tour America enough. Tina made the whole experience such a breeze and was able to create such an amazing honeymoon package for myself and my wife.
We had such a good time last year that we have since gone back to Tina to book Las Vegas again for this year.
Again Tina has been amazing, got us great flights, great accommodation and even better a great price.
As I said, I cannot recommend Tina and Tour America enough. Top class service every time.
05 March 2023
From beginning to end, the holiday was excellent. Tina’s knowledge had put my mind at ease, the hints and tips were super. Would highly recommend Tour America for their outstanding customer service & they have built great relationships on the ground… as we had a super holiday… now we need another holiday.
23 Feb 2023
Second time to book with Brenda, super helpful, excellent customer service, great deal on our holiday with our exact specifications. Will absolutely book with Tour America again.
15 Feb 2023
The service from Brenda from the time of my initial call with the impossible to getting my e-tickets 2 days later was absolutely fantastic, theres a reason why they are No 1
8 Feb 2023
I booked a Celebrity Edge Cruise of the southern Caribbean with Christine in Tour America. From the initial telephone call Christine listened to our requirements and tailor made the perfect vacation. The Tour America quote was very reasonably priced and the experience and quality they possess ensured that our booking and holiday was pure luxury. I cannot express my thanks enough as to how easy everything was with the booking, the insurance, the payments, tickets, details, hotel bookings etc. Every request and query was dealt with in such an efficient and courteous manner. It was a holiday of a lifetime and we are so delighted to have booked with Christine and Tour America. I would highly recommend Tour America as that dream luxurious holiday can be arranged by them and all you have to do is Enjoy
1 Feb 2023
I hope to book something else with you going forward Christine and once again MANY MANY THANKS for all your help and assistance and I do sincerely hope that Mary McKenna is fully aware of the wonderful person you are and what an asset you are to the company.
30 Jan 2023
Yvonne was just fantastic so helpful planning our holiday to the Dominican Republic, working with our budget and what we wanted from our holiday always available to answer any question i had big or small…thank you Yvonne we are so looking forward to our trip.
27 Jan 2023
Tour America could not have been more helpful. Lorraine in the office was so nice to deal with. We had so many different requirements and we got there in the end with the undivided attention and helpfulness from Lorraine. Follow up phone calls were not a problem. So nice to get an email from Mary McKenna thanking us for our business. I would highly recommend using Tour America , whatever your needs are. Such a pleasure to deal with this company.
16 Jan 2023
My husband has booked our family holiday to Orlando with Tour America and dealt with Christine. She has been so incredibly helpful. Gave us tons of information and help and was at the end of the phone for any queries we had. Thank you so much ,we are really looking forward to our holiday now
We had a lovely experience with Yvonne who looked after our honeymoon booking for us. After months of deliberation on where to go, Yvonne had us all sorted in a matter of days! We were so grateful for her honest advice (and patience in providing various quotes!). We had quite a few changes/tweaks to our booking along the way and nothing was a problem for Yvonne! 🙂 From start to finish, dealing with Tour America was a pleasure!!
Fantastic customer service from Liz, all questions we had were answered.
As it will be our first time going to Orlando on a family holiday I wanted to book with a Travel Agent as I knew they would have the best advise. Yvonne was brilliant. She gave such good advise and tips on where we should stay and what park packages to go for. She had been there several times so she knew what she was talking about. I feel really at ease now having booked with Tour America. It was definitely the right choice.
We had a great time! Everything ran so smoothly. A wonderful experience and the helicopter tour over the Grand Canyon was beyond amazing!!
Thanks again for all your help, we really appreciate it. And would have no issue using Tour America again in the future and recommend it to others. San Francisco is a lovely city, and would have loved another day there, but again, maybe next time!
We are home safe and sound. We had an amazing holiday even with hurricane Ian. We got to go to our listening party for Alterbridge and met some wonderful people. I cannot thank you enough for all your help I look forward to booking my next holiday.
Polly was great from the very start. I was very nervous about going to America and she always but my mind at ease. Every email I sent was replied to straight away. Tour America is very lucky to have a staff member who looks after her customers so well I love good service I think its very important and I definitely got it with Polly.
Super service from our sales lady Deirdre from start to finish.
Very good to deal with and very knowledgeable about Disney and universal.
Linda Ryan was extremely helpful from the initial booking of our holiday until the date we commenced our holiday. All queries were dealt with promptly. The hotel that was suggested to me suited our needs and we were very happy with this recommendation from Linda. I would definitely contact your America/Linda for future holidays.
I find tour America agency staff are brilliant searching the best prices and the destinations for families.i truly recemend them as they will find a perfect holidays that suit anyone needs. Lorna and Alana are simply the best agency staff and they know what best options and they willing helping out no matter what .their patience is amazing. I would travel with tour America again and I have no problem with them and I find my holidays truly well worth it .thank you guys for amazing holidays to Orlando.
Overall delighted with the service. We had a complex holiday planned involving 4 destinations and 5 flights. It was great to have it all so well organised for us.
Great holiday Liz was fantastic listen to what we wanted and made amazing suggestions, was organized perfectly. Thank you Liz for giving us our dream holiday.
Christine was fantastic and very helpful as I had many questions.
I will definitely be recommending and a returning customer
Just booked out dream holidays and could not fault Tour America!
Any queries I had were responded to quickly and efficiently. Would highly recommend and I will be returning to use again in the future!
We have returned from Orlando and already booked for next year and both times we would only book with Tour America Yvonne was a great help with any issues or concerns we had when booking and once we booked she was always on the end of an email it was great knowing you couod rely on an answer to any questions we had especially recently with new rules or regulations regarding covid.
Fantastic service, very prompt. Beautiful hotel that was recommended also. Will definitely use Tour America again.
Tina our advisor was INCREDIBLE (woman deserves a promotion). Tina was so helpful from start to finish and so patient with us having to change dates and with all my questions. Tina was incredibly professional and honest and my partner and I already want to book Orlando 2024 with Tina she is an asset to your company.
Everything was arranged perfectly from hotel pickup to cruise to pickup from ship back to the hotel .
From the moment of enquiry to booking and right up until I travelled the team answered all my questions and I found it excellent customer service and all so friendly.
Tinas assistance, patience & friendliness was fantastic in helping us book our Greek Isles cruise.
Everything was as the tourist agent said it was, hotels in good locations, top class hotels, itinerary clearly laid out.
Everything from booking to payment schedule and the whole trip went off without a single hitch, fantastic organisation, would recommend to anyone.
Ive never been to America before, and Polly was always there to help with any problems or questions I had. We had to reschedule twice because of covid and she made it all a walk in the park for us and took all the stress out of it. Would 100% recommend to others even on customer service alone. The holiday itself was absolutely brilliant and we will definately us touramerica for our next trip.
Everything was perfect. Tina was very helpful and a pleasure to deal with weekly when I would ring to pay off my holiday.
“We thoroughly enjoyed every minute of our holiday. Tina was super in helping us with our wish list and advising us.
We hope to visit Florida again in a couple of years and I will be in touch with Tour America for their expertise.”
Thank you for your email.
We are very excited to be travelling again this December to Orlando and Miami. We have booked through tour America for many years, receiving excellent customer service from the team but in particular Amy Henderson and Polly bond.
I hope business increases for tour America with COVID restrictions easing.
Have a good day.
I’d just like to send on a letter of compliments from myself to the agent who arranged the cruise holiday I’ve just booked. Her name is Christine Rickard and I found her to be very courteous, and quick in dealing with my queries. I really had not much of a clue what to be expecting when booking a cruise but her help has settled that, as well as getting a small issue with a name change sorted out very quickly. I want to thank Christine for her work and hope this message is passed on to her and the team at Tour America.
Thanks for your email its reassuring to hear that you and your team are there for us should we need to contact you. Brenda was so helpful to me as I’ve never been on a cruise before and booking was so effortless.
Thanks very much for the kind email, Mary. We’re so excited to be going on our first ever foreign holiday and we just cannot wait!
Can I just say how helpful Christine has been so far. She’s a credit to your company!
Anyway, I hope you’re enjoying the weather and thanks for reaching out to me.
Hi Mary I’d just like to take the time to send you this email regarding lorna mc grath I’ve booked all my orlando holidays with lorna over the last 4 years each and every time lorna has went above and beyond to help us book our trip With everything going on the last 18 months she has being on the ball helping us reorganise our trips to orlando and again today she has sorted out our trip with no hassle It’s people like lorna that makes us book with tour America again and again any questions or issues we’ve had has being dealt with ASAP Lorna is a credit to your company and in my opinion a 5 star travel agent I look forward to booking all our future holidays with lorna and tour America !!Thank you once again kind regards from one very Happy customer
Alana has been a pleasure to deal with and so knowledgeable – a credit your business The very best wishes to you all and hopefully you will have many more successful years ahead
Just wanted to say thank you so much, we are just thrilled to have it booked. It will be great to look forward to next year. Lorna was just fantastic to deal with and we will 100% be using her again. Nothing was too much hassle, she just kept coming back to me with new itineraries and quotes depending on what I wanted and never complained with all the extra work I gave her! She really went above and beyond and found a a cruise to really suit us which we are just delighted.
Thanks so much
Hope this mail finds you well ,just really wanted to send a quick email we have used Tour America for last few years .I always deal Christine and I have emailed you before about what excellent customer service she offers. We book as 3/4 different families total of 15 people .
With everything that’s happened in last year we’ve had to rebook couple times and I really just wanted to let you know how absolutely happy I am we booked with tour America and mainly down to christine.
We are just finalising out new dates, christine has as always been brillant but especially over last couple weeks she took my calls and emails on her days off and has emailed me and rang me way past her working day had ended .it was tricky getting all of us booked on dates and prices that suited us all .
We also rebooked New York couple times with yourselves largely due to Christine’s great service.
I only wish I got this level of customer care every where I went .
I will only use Tour America when travelling to America.
Well done on your customer service. I will be sure to continue to recommend Tour America especially Christine.
Thank you so much!
Liz is a credit to your team. She was able to build our perfect holiday based on exactly what we wanted. Down to her knowledge and passion. You can tell that Liz’s work ethic is truly reemarkable .
I will be sure to be booking plenty of more holidays for certain with Tour America but I will be requesting Liz:)
I have to say the service from your team is outstanding! Once, I was unable to reach Liz as she was on a call, one of the ladies took my details and passed them straight to Liz for a call back. Exceptional!
Have a lovely day,
Thanks Mary ,I’m a very long time customer of yourselves and have always been looked after very well,just delighted to get what we wanted so hopefully we get there.
The reason I wanted to respond to you directly was I connected with you recently on LinkedIn and I have been blown away about how you personally have looked after your business and team. This factor alone played a huge part in me booking this holiday. I really want to see you all succeed and get through this trying time. And I would love to assist in anyway possible.
In regards the sales operator Christine, she was a pleasure from start to finish. So helpful and considerate and really went the extra mile for my family. She is amazing.
I will continue to recommend you and will happily assist any other way I can.
Take care and stay safe.
Thanks for your kind email, I have always found your staff so helpful and they go over and beyond to find a great holiday for my family and within our budget, Lorna compiled an excellent package for the end of the year for me. I know you all at Tour America have had a tough year but hope this Irish company has a good rebound in QTR 4. I know next year people will be mad to head off again and I hope ye all have a bumper year at Tour America.
Many Thanks from the Delap Family.
Thanks so much Mary to you and your fabulous staff. We will definitely book America as soon as it is safe to do so as we are so looking forward to go and we will 100% book through Tour America.
We have booked a few holidays with Tour America and have always found you and your staff brilliant to deal with.We wont be holidaying till 2022,but rest assured we will be booking our cruise with your wonderful staff.Thanks again for sorting this out so promptly.
Thank you for the update, I just want to say thank you first of all as Tour America have been an absolute pleasure to deal with during this time, I know of people with other travel companies who have had nothing but trouble & obstacles. Myself & my family have booked through Tour America many times & they have always been super helpful & friendly. We will definitely be booking through you again when we are all safe to travel again & look forward to it.
Stay safe & hopefully we will be in contact soon about new holidays!!
Thank you for the professional manner and the speed of the handling of the whole matter regarding the refund of our deposit. you can certainly be very proud of the members of your staff, especially those I had dealings with.
As you say it is a very hard time for everyone and all we can hope, is that the end of this horrible pandemic will soon be over.
I think when it is over, there will be such a rush for people to release themselves from their chains, the travel agents should witness a very quick return to business that will be even better than normal.
I know I am looking forward to contacting a member of your staff and discussing (with their expertise) our next adventure.
All the best in the future to you and your business.
Can I just say a huge thank you to you, Catherine who I originally booked and dealt with at the start and the whole Tour America team. You’ve been so nice to deal with and help us through this whole process. Couldn’t have asked for any more from you. We will 100% be booking again with you once things settle down.
Thanks for your email. I appreciate your efficient customer service to us your clients. I will definitely think of your agency in the future for holidays and travel once this pandemic is over. Thank you so much and wishing everyone in Tour America the best. Godbless and stay safe.
I would like to thank you and indeed Amy and Liz who looked after us so well.
It’s not hard to understand why Tour America has won so many awards and I would like to compliment you, and Amy and Liz for looking after us at this difficult time. Unfortunately, we were not able to celebrate our 50th Wedding Anniversary as we had hoped but at least we are safe and well.
We have travelled with Tour America in the past, and hope to be able to do so again, in the not too far off distant future.
Once again, compliments to all.
Ye are a great company to deal with and I will always deal with ye in future. Lorna was brilliant right from the first enquiry to the booking being confirmed
Our mission statement is very clear, 'to have a raving fan club!', and our team are willing and able to exceed all of your holiday expectations.
Can I just say a huge thank you to you, Catherine who I originally booked and dealt with at the start and the whole Tour America team. You’ve been so nice to deal with and help us through this whole process.
I would like to thank you and indeed Amy and Liz who looked after us so well.
Super service from our sales lady Deirdre from start to finish.