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OPENING HOURS
MON: 9:00-17:30
TUE: 9:00-17:30
WED: 9:00-17:30
THU: 9:00-17:30
FRI: 9:00-17:30
SAT: Closed
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TESTIMONIALS


Thank you so much for doing right by your customers


Good afternoon Mary,

I just wanted to email you to say how amazing Brenda Clarke has been throughout the pandemic.

Brenda's professionalism shines through every time I speak with her. Her friendly nature and willingness to accommodate any request has made it easy for me to move my holidays when we have been unable to travel. I have spoken to Brenda so many times we have joked about us becoming best friends :-)

I am delighted the US is finally opening up and fingers crossed it stays open so we can travel to New York with you in April and Orlando with you in June.

Thank you so much for doing right by your customers during a time when the future was so unclear.

We look forward to booking many more holidays with your company and Brenda in the future.

Many thanks for everything,

Louise
18/10/2021

It's a relief to know I am in such capable hands


Mary thanks for your personal commitment to my booking ! I was listening to you talk to Bobby Kerr about resiliance etc on the radio this morning. And now the circle has been completed ! Funny old world. I was especially interested in your words since I had just done business with your company.

Receiving such a speedy and personalised e-mail directly from the Boss made an impact. Especially after the radio segment this morning. No wonder you survived the pandemic and now will start to thrive again ! A very professional outfit. I wish you the best of luck, Mary.

Once the date of entry to the USA was announced I went to book immediately yesterday afternoon. Niamh was excellent and answered each and every question with professionalism and patience. I ask a lot !

Usually I book myself on-line but I heard, again on Newstalk this week, that you should book via a bonded travel agent given the Covid circumstances. I remembered seeing your offices in Cork and just picked up the phone. And very glad I was too. And even more so now !

It's a bit stressful when booking yourself and now with the Covid issues I would definitely be a bit nervous. I was delighted to deal with Niamh by phone and was saying after to my partner " Gosh, that was so stress-free ! "

an. Looks like I will be doing my USA trip with yourselves in future ! It's a relief to know I am in such capable hands, especially given the complications of Covid.

Thank you both so much !
Nuala
18/10/2021

She really is a credit to your team and was great to deal with.


Hi Mary,

I hope you are well and apologies for the delay replying to you. We really appreciate your email. It's a very thoughtful gesture. I just wanted to let you know that I really appreciated Natalie's work on our holiday. She really is a credit to your team and was great to deal with.

Kind regards,
Claire.
18/10/2021

Niamh couldn't have been any more helpful


Thank you, Niamh couldn't have been any more helpful, she is a cred to herself and your Company.
Regards, Jimmy
07/10/2021

I can’t recommend Tour America enough!


Thanks Mary for the email.

Natalie made the entire process so easy, she was a pleasure to deal with.

I can’t recommend Tour America enough!


Caitlyn
06/10/2021

So helpful and accommodating


Hi Mary ..
Just to let you know as Niamh’s manager that she was so helpful and accommodating she couldn’t have done anymore for us .just hope everything goes well now be a fab holiday thanks to yourselves and most definitely Niamh
Regards
Deirdre
27/09/2021

She is a pleasure to deal with


Hi

Just wanted to say that over the last 2 years I have dealt with Christine for booking flights for my son and I. She is a pleasure to deal with, so helpful and totally professional. I plan on always calling her to book flights in the future.

Regards
Angelene
31/08/2021

Delighted to be back booking.


Thanks for your note Mary & delighted to be back booking.



Brenda & Niamh before her are excellent ambassadors for your business.



Wishing you and your staff a great and happy return to holidays!!



Regards



Nick
31/08/2021

She really was most helpful


Many thanks for your email & I want to thank Liz for the great service she gave us. She really was most helpful & we really appreciated it. Liz couldn’t have done more to get us the trip we wanted as we wanted to do it.
Thanks again
Regards
Mary
31/08/2021

An absolute pleasure to deal with.


Hi Mary,
Thanks so so much.
I have used your Cork office about 7 years ago and dealt with Yvonne Grace at the time.
Orlando, new York,
Also booked my parents to Vegas, Orlando, memphis, New York..
An absolute pleasure to deal with.

I've never been to Vancouver but knew you guys would be amazing.
Have a great day
Lorraine
31/08/2021

Delighted to be back booking.


Thanks for your note Mary & delighted to be back booking.



Brenda & Niamh before her are excellent ambassadors for your business.



Wishing you and your staff a great and happy return to holidays!!



Regards



Nick
19/08/2021

Deirdre was absolutely brilliant


Hi Mary,

Thank you for your email. Deirdre was absolutely brilliant and a pleasure to speak to. She is so professional and provided alot of helpful advice. You cant beat knowledge and experience and Deirdre knew exactly what I was looking for. I'm so glad I contacted ye.

Kindest Regards,

Helen
12/08/2021

Highly commend your colleague Brenda


Hi Mary



Many thanks for your very kind email.



I would like to highly commend your colleague Brenda who went above and beyond to get us sorted with our holiday to Orlando. My brother and his family are delighted they have something to look forward to after what was a very tough year. We will definitely use the services of Tour America again and in particular Brenda.



Kind regards



Melissa
06/08/2021

So helpful and totally professional


Hi

Just wanted to say that over the last 2 years I have dealt with Christine for booking flights for my son and I. She is a pleasure to deal with, so helpful and totally professional. I plan on always calling her to book flights in the future.

Regards
Angelene
06/08/2021

We are very excited to be travelling again


Dear Mary,

Thank you for your email.

We are very excited to be travelling again this December to Orlando and Miami. We have booked through tour America for many years, receiving excellent customer service from the team but in particular Amy Henderson and Polly bond.

I hope business increases for tour America with COVID restrictions easing.

Have a good day.

Best regards,
Dean
20/07/2021

I want to thank Christine for her work


I'd just like to send on a letter of compliments from myself to the agent who arranged the cruise holiday I've just booked. Her name is Christine Rickard and I found her to be very courteous, and quick in dealing with my queries. I really had not much of a clue what to be expecting when booking a cruise but her help has settled that, as well as getting a small issue with a name change sorted out very quickly. I want to thank Christine for her work and hope this message is passed on to her and the team at Tour America.

Thanks,
James
12/07/2021

Booking was so effortless.


Dear Mary

Thanks for your email its reassuring to hear that you and your team are there for us should we need to contact you.
Brenda was so helpful to me as I've never been on a cruise before and booking was so effortless.

Thank you
Fidelma
09/07/2021

She's a credit to your company!


Thanks very much for the kind email, Mary. We're so excited to be going on our first ever foreign holiday and we just cannot wait!

Can I just say how helpful Christine has been so far. She's a credit to your company!

Anyway, I hope you're enjoying the weather and thanks for reaching out to me.

Stay safe!

Declan
05/07/2021

Thank you once again kind regards from one very Happy customer


Hi Mary I'd just like to take the time to send you this email regarding lorna mc grath I've booked all my orlando holidays with lorna over the last 4 years each and every time lorna has went above and beyond to help us book our trip With everything going on the last 18 months she has being on the ball helping us reorganise our trips to  orlando and again today she has sorted out our trip with no hassle It's people like lorna that makes us book with tour America again and again any questions or issues we've had has being dealt with  ASAP Lorna is a credit to your company and in my opinion a 5 star travel agent I look forward to booking all our future holidays with lorna and tour America !!Thank you once again kind regards from one very Happy customer  Joe
15/06/2021

Alana has been a pleasure to deal with


Alana has been a pleasure to deal with and so knowledgeable - a credit your business
The very best wishes to you all and hopefully you will have many more successful years ahead
Kind regards
Kevin
04/06/2021