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OPENING HOURS
MON: 9:00-17:30
TUE: 9:00-17:30
WED: 9:00-17:30
THU: 9:00-17:30
FRI: 9:00-17:30
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TESTIMONIALS


She is a pleasure to deal with


Hi

Just wanted to say that over the last 2 years I have dealt with Christine for booking flights for my son and I. She is a pleasure to deal with, so helpful and totally professional. I plan on always calling her to book flights in the future.

Regards
Angelene
31/08/2021

Delighted to be back booking.


Thanks for your note Mary & delighted to be back booking.



Brenda & Niamh before her are excellent ambassadors for your business.



Wishing you and your staff a great and happy return to holidays!!



Regards



Nick
31/08/2021

She really was most helpful


Many thanks for your email & I want to thank Liz for the great service she gave us. She really was most helpful & we really appreciated it. Liz couldn’t have done more to get us the trip we wanted as we wanted to do it.
Thanks again
Regards
Mary
31/08/2021

An absolute pleasure to deal with.


Hi Mary,
Thanks so so much.
I have used your Cork office about 7 years ago and dealt with Yvonne Grace at the time.
Orlando, new York,
Also booked my parents to Vegas, Orlando, memphis, New York..
An absolute pleasure to deal with.

I've never been to Vancouver but knew you guys would be amazing.
Have a great day
Lorraine
31/08/2021

Delighted to be back booking.


Thanks for your note Mary & delighted to be back booking.



Brenda & Niamh before her are excellent ambassadors for your business.



Wishing you and your staff a great and happy return to holidays!!



Regards



Nick
19/08/2021

Deirdre was absolutely brilliant


Hi Mary,

Thank you for your email. Deirdre was absolutely brilliant and a pleasure to speak to. She is so professional and provided alot of helpful advice. You cant beat knowledge and experience and Deirdre knew exactly what I was looking for. I'm so glad I contacted ye.

Kindest Regards,

Helen
12/08/2021

Highly commend your colleague Brenda


Hi Mary



Many thanks for your very kind email.



I would like to highly commend your colleague Brenda who went above and beyond to get us sorted with our holiday to Orlando. My brother and his family are delighted they have something to look forward to after what was a very tough year. We will definitely use the services of Tour America again and in particular Brenda.



Kind regards



Melissa
06/08/2021

So helpful and totally professional


Hi

Just wanted to say that over the last 2 years I have dealt with Christine for booking flights for my son and I. She is a pleasure to deal with, so helpful and totally professional. I plan on always calling her to book flights in the future.

Regards
Angelene
06/08/2021

We are very excited to be travelling again


Dear Mary,

Thank you for your email.

We are very excited to be travelling again this December to Orlando and Miami. We have booked through tour America for many years, receiving excellent customer service from the team but in particular Amy Henderson and Polly bond.

I hope business increases for tour America with COVID restrictions easing.

Have a good day.

Best regards,
Dean
20/07/2021

I want to thank Christine for her work


I'd just like to send on a letter of compliments from myself to the agent who arranged the cruise holiday I've just booked. Her name is Christine Rickard and I found her to be very courteous, and quick in dealing with my queries. I really had not much of a clue what to be expecting when booking a cruise but her help has settled that, as well as getting a small issue with a name change sorted out very quickly. I want to thank Christine for her work and hope this message is passed on to her and the team at Tour America.

Thanks,
James
12/07/2021

Booking was so effortless.


Dear Mary

Thanks for your email its reassuring to hear that you and your team are there for us should we need to contact you.
Brenda was so helpful to me as I've never been on a cruise before and booking was so effortless.

Thank you
Fidelma
09/07/2021

She's a credit to your company!


Thanks very much for the kind email, Mary. We're so excited to be going on our first ever foreign holiday and we just cannot wait!

Can I just say how helpful Christine has been so far. She's a credit to your company!

Anyway, I hope you're enjoying the weather and thanks for reaching out to me.

Stay safe!

Declan
05/07/2021

Thank you once again kind regards from one very Happy customer


Hi Mary I'd just like to take the time to send you this email regarding lorna mc grath I've booked all my orlando holidays with lorna over the last 4 years each and every time lorna has went above and beyond to help us book our trip With everything going on the last 18 months she has being on the ball helping us reorganise our trips to  orlando and again today she has sorted out our trip with no hassle It's people like lorna that makes us book with tour America again and again any questions or issues we've had has being dealt with  ASAP Lorna is a credit to your company and in my opinion a 5 star travel agent I look forward to booking all our future holidays with lorna and tour America !!Thank you once again kind regards from one very Happy customer  Joe
15/06/2021

Alana has been a pleasure to deal with


Alana has been a pleasure to deal with and so knowledgeable - a credit your business
The very best wishes to you all and hopefully you will have many more successful years ahead
Kind regards
Kevin
04/06/2021

Just wanted to say thank you so much


Mary,
Just wanted to say thank you so much, we are just thrilled to have it booked. It will be great to look forward to next year.
Lorna was just fantastic to deal with and we will 100% be using her again. Nothing was too much hassle, she just kept coming back to me with new itineraries and quotes depending on what I wanted and never complained with all the extra work I gave her!
She really went above and beyond and found a a cruise to really suit us which we are just delighted.
Thanks so much
Áine
04/06/2021

I only wish I got this level of customer care every where I went


Hope this mail finds you well ,just really wanted to send a quick email we have used Tour America for last few years .I always deal Christine and I have emailed you before about what excellent customer service she offers.
We book as 3/4 different families total of 15 people .
With everything that's happened in last year we've had to rebook couple times and I really just wanted to let you know how absolutely happy I am we booked with tour America and mainly down to christine.
We are just finalising out new dates, christine has as always been brillant but especially over last couple weeks she took my calls and emails on her days off and has emailed me and rang me way past her working day had ended .it was tricky getting all of us booked on dates and prices that suited us all .
We also rebooked New York couple times with yourselves largely due to Christine's great service.
I only wish I got this level of customer care every where I went .
I will only use Tour America when travelling to America.
Well done on your customer service. I will be sure to continue to recommend Tour America especially Christine.
Martina
04/06/2021

I will be sure to be booking plenty of more holidays for certain with Tour America


Hi Mary,
Thank you so much!
Liz is a credit to your team. She was able to build our perfect holiday based on exactly what we wanted. Down to her knowledge and passion. You can tell that Liz's work ethic is truly reemarkable .
I will be sure to be booking plenty of more holidays for certain with Tour America but I will be requesting Liz:)
I have to say the service from your team is outstanding! Once, I was unable to reach Liz as she was on a call, one of the ladies took my details and passed them straight to Liz for a call back. Exceptional!
Have a lovely day,
Lyndsey
04/06/2021

Always looked after


Thanks Mary ,I'm a very long time customer of yourselves and have always been looked after very well,just delighted to get what we wanted so hopefully we get there. Thanks regards Lena Fay
22/04/2021

I will continue to recommend you


The reason I wanted to respond to you directly was I connected with you recently on LinkedIn and I have been blown away about how you personally have looked after your business and team. This factor alone played a huge part in me booking this holiday. I really want to see you all succeed and get through this trying time. And I would love to assist in anyway possible.

In regards the sales operator Christine, she was a pleasure from start to finish. So helpful and considerate and really went the extra mile for my family. She is amazing.

I will continue to recommend you and will happily assist any other way I can.

Take care and stay safe.

Thanks,

Ed
09/04/2021

Your staff are so helpful


Hi Mary,

Thanks for your kind email, I have always found your staff so helpful and they go over and beyond to find a great holiday for my family and within our budget, Lorna compiled an excellent package for the end of the year for me.
I know you all at Tour America have had a tough year but hope this Irish company has a good rebound in QTR 4. I know next year people will be mad to head off again and I hope ye all have a bumper year at Tour America.

Many Thanks from the Delap Family.
23/03/2021